Wurst case scenario

An aspiring hot dog vendor complained to us after waiting for two years for a letter from the Ministry to confirm that his custom-built propane-fueled hot dog cart did not require a vehicle identification number or licence plate. He had received no response to his calls and faxes to the Ministry. We reached a Ministry official who agreed to review the request. Soon after, he received the letter he needed in order to get the Technical Standards and Safety Authority to certify his cart.

Read about how we helped other people in our Selected cases.